Welcome to TCGCollects. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (the “Services”). By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must stop using our Services immediately.
Please read these Terms carefully before using our Services.
1. Overview
TCGCollects operates this website and online store, including all related tools, content, and products. The Services are hosted on Woocommerce, which provides the e-commerce platform enabling us to sell our products to customers worldwide.
Your use of the Services is subject to these Terms and all policies published on the website, including our Privacy Policy, Refund & Return Policy, and Shipping Policy.
2. Eligibility
By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have given permission for a minor under your supervision to use the site.
You may not use our products or Services for any illegal, unauthorized, or prohibited purpose.
3. Account Information
Some features may require account creation. You agree to provide accurate, complete, and up-to-date information.
You are responsible for maintaining the confidentiality of your login credentials. TCGCollects reserves the right to suspend or terminate accounts that violate these Terms or appear compromised.
4. Products and Services
TCGCollects sells collectible trading cards and related products, including Pokémon TCG, One Piece, Dragon Ball cards, and similar items. Product availability may be limited.
We reserve the right to:
Limit product quantities
Modify or discontinue products at any time
Refuse or cancel any order for any reason
Product descriptions, pricing, and availability are subject to change without notice.
5. Pricing & Payments
All prices displayed on the website may appear in USD, EUR, or GBP depending on your location or selected currency.
Prices are subject to change at any time. Payments are processed via the available checkout methods. By submitting payment information, you confirm that you are authorized to use the selected payment method.
6. International Sales
TCGCollects operates from France and sells products internationally, including customers in the United States, United Kingdom, and other countries.
Customers are responsible for ensuring that the purchase and use of our products comply with the laws and regulations of their country of residence.
7. Order Processing & Delivery
Physical products are shipped from France, US, or UK fulfillment centers. Digital products (if any) are delivered electronically, usually instantly or within the timeframe stated on the product page.
You are responsible for providing correct and complete information during checkout to ensure successful delivery.
8. Refunds and Returns
Refunds and returns are governed by our Refund & Return Policy.
Due to the collectible nature of many products, opened or altered items are generally non-refundable, except in cases of defect or shipping error.
9. Prohibited Uses
You agree not to use the Services:
For unlawful purposes
To violate applicable laws or regulations
To infringe intellectual property rights
To distribute malware or harmful code
To bypass security measures
To commit fraud or misuse products
Violation of these rules may result in immediate termination of access to the Services.
10. Third-Party Services
Some Services may involve third-party providers such as Shopify and payment processors. These parties operate under their own terms and privacy policies.
TCGCollects is not responsible for third-party websites, services, or content.
11. Personal Information
Your personal data is handled according to our Privacy Policy, which explains how we collect, use, and protect your information in compliance with GDPR and other applicable data protection laws.
12. Errors and Inaccuracies
We strive to provide accurate information, but occasional errors may occur. TCGCollects reserves the right to correct mistakes and update information without prior notice.
13. Disclaimer of Warranties
The Services are provided “as is” and “as available,” without warranties of any kind.
We do not guarantee that:
The Services will be uninterrupted or error-free
Products will meet your expectations
Digital keys (if applicable) will function on unsupported or modified systems
14. Limitation of Liability
To the maximum extent permitted by law, TCGCollects shall not be liable for any indirect, incidental, or consequential damages arising from:
Use or inability to use the Services
Product incompatibility or malfunction
Loss of data, profits, or collectible items
Our total liability shall not exceed the amount paid for the product.
15. Indemnification
You agree to indemnify and hold harmless TCGCollects from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Services.
16. Governing Law
These Terms shall be governed and interpreted according to the laws of France, without regard to conflict-of-law principles.
17. Changes to Terms
TCGCollects reserves the right to modify these Terms at any time. Updates will be reflected by the “Last updated” date at the top of this page. Continued use of the Services constitutes acceptance of the updated Terms.
18. Contact Information
For any questions regarding these Terms, please contact:
TCGCollects 23 Route de Versailles 78560 Le Port-Marly France
