TCGCollects operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you with a secure and curated shopping experience. TCGCollects is powered by Shopify, which enables us to deliver the Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to personal information.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect or Process
“Personal information” means information that identifies you or can reasonably be linked to you. It does not include anonymized or de-identified data.
Depending on how you interact with us, we may collect:
Contact Information
Name
Billing and shipping address
Email address
Phone number
Financial Information
Payment card details
Transaction details
Payment confirmations
(Payments are securely processed via Shopify and its payment providers. We do not store full card numbers.)
Account Information
Username and password
Preferences and settings
Transaction Information
Items viewed, added to cart, purchased, returned, or canceled
Order history
Communications
Messages sent to customer support
Emails and inquiries
Device & Usage Information
IP address
Browser and device type
Interaction data (pages visited, time spent, etc.)
Cookies and similar tracking technologies
Sources of Personal Information
We collect personal information:
Directly from you (when you place an order, create an account, or contact us)
Automatically via cookies and tracking technologies
From service providers (e.g., payment processors, shipping providers)
From partners or third parties when legally permitted
How We Use Your Personal Information
We may use your personal information to:
Provide and Improve Our Services
Process orders and payments
Arrange shipping and deliveries
Manage returns and refunds
Maintain customer accounts
Personalize your shopping experience
Marketing and Advertising
Send promotional emails (you may unsubscribe anytime)
Display relevant advertisements
Security and Fraud Prevention
Verify transactions
Detect and prevent fraudulent or malicious activity
Protect our website and customers
Communication
Provide customer support
Send order confirmations and updates
Legal Compliance
Comply with legal obligations
Respond to lawful requests from authorities
Enforce our terms and policies
How We Disclose Personal Information
We may share your information in limited circumstances:
With Shopify and service providers (payment processing, hosting, analytics, shipping, IT services)
With marketing and advertising partners, subject to applicable laws
With affiliates within our business structure
In connection with legal obligations or business transfers (e.g., merger or sale)
We do not sell your personal data.
Relationship with Shopify
Our store is hosted by Shopify. Shopify processes personal information to provide and improve the Services. Your information may be transferred to and processed in countries outside your residence.
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external sites.
Children’s Privacy
Our Services are not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to request deletion.
Security and Data Retention
We implement appropriate technical and organizational security measures to protect your personal information. However, no system is completely secure.
We retain personal data only as long as necessary to:
Provide our Services
Comply with legal obligations
Resolve disputes
Enforce agreements
Your Rights
Depending on your location, you may have rights including:
Right of Access – Request access to your personal data
Right to Correction – Request correction of inaccurate data
Right to Deletion – Request deletion of your data
Right to Data Portability – Receive a copy of your data
Right to Object or Restrict Processing
Right to Withdraw Consent
To exercise your rights, contact us using the details below. We may need to verify your identity before processing your request.
We will not discriminate against you for exercising your rights.
International Transfers
Your personal information may be transferred outside the European Economic Area (EEA). When required, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Contact
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact:
TCGCollects 23 Route de Versailles 78560 Le Port-Marly France
