TCGCollects offers FREE SHIPPING on all orders worldwide. This Shipping Policy explains our order processing times, delivery estimates, and responsibilities in compliance with Google Merchant Center requirements.
Shipping Cost
Free shipping on all orders There are no shipping fees, no handling charges, and no hidden costs. The total shipping cost is 0.00, applicable worldwide.
Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
Once your order has been shipped, you will receive a confirmation email including tracking information (when available).
Shipping Origin
Orders are shipped from fulfillment centers located in:
France
United States
United Kingdom
Shipping Destinations
We ship worldwide, including:
France
European Union
United States
United Kingdom
Other supported international destinations
If a destination is not supported, you will be notified before your order is processed.
Estimated Delivery Times
Delivery times are estimates and may vary depending on the carrier and destination country.
France: 2–5 business days
European Union: 4–10 business days
United States: 7–15 business days
United Kingdom: 7–15 business days
Other International Destinations: 10–25 business days
TCGCollects is not responsible for delays caused by customs clearance, carrier disruptions, or force majeure events.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the product price. TCGCollects does not collect customs fees and is not responsible for customs delays.
Tracking Information
When tracking is available, a tracking number will be sent by email after shipment.
Please allow up to 48 hours for tracking updates to appear in the carrier’s system.
Lost, Delayed, or Missing Packages
TCGCollects is not responsible for packages that are:
Delayed or lost by the shipping carrier
Marked as delivered but not received
Stolen after confirmed delivery
Customers must first contact the shipping carrier to initiate an investigation. We will assist where possible.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Orders shipped to incorrect or incomplete addresses provided by the customer are not eligible for free reshipment. Additional shipping fees may apply.
Damaged Items
If your order arrives damaged, you must contact us within 48 hours of delivery and provide:
Your order number
Clear photos of the product and its packaging
We will review your request and provide an appropriate resolution.
